All Systems Operational

Network Services (Internet, Site Connectivity, etc.) Operational
Duo Operational
Duo SSO Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Zoom Operational
Zoom Calling (Inbound/Outbound) Operational
Citrix Operational
Microsoft 365 Applications (OneDrive, SharePoint, and Email) Operational
Website (CivicPlus) Operational
Munis-Applications Operational
Munis-Employee Self Service (ESS) Operational
CivicClerk Operational
RightFax Operational
Adobe (Acrobat, Sign, Creative Cloud, etc) Operational
Printing Operational
ID Badge Readers/Door Security Operational
General IT Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 4, 2026

No incidents reported today.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Resolved - The issue following the Munis upgrade has been resolved. Thank you for your patience.
Oct 26, 11:24 EDT
Identified - The Munis upgrade has been completed. This upgrade was necessary to address ongoing issues with Employee Access, specifically issues related to the application process.

We are aware of one issue following the upgrade and are looking into it this morning. We have also opened a case with Tyler for additional assistance with this issue.

The patch also required a full upgrade of TCM. As a result, you may notice some changes to the TCM interface or the way certain areas function. We will be working through these changes and will provide additional guidance as needed.

If you experience any issues with Munis or TCM, or notice something that is working differently than expected, please submit a ticket to IT support so we can investigate.

Thank you for your patience as we work through these changes.

Oct 19, 08:09 EDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Resolved - This incident has been resolved.
Oct 23, 14:50 EDT
Monitoring - Cloudflare is investigating a widespread outage affecting some Rowan County software applications. Additionally, this outage is impacting other outside agency software not managed by Rowan County IT. We will continue to share updates as they become available.
Oct 23, 12:07 EDT

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.